AV System Support & Maintenance
On-Call Technical Support
CompView's on-call technical support is a resource to help clients understand, utilize and troubleshoot their AV systems. For assistance, simply contact the CompView office nearest you during business hours Monday through Friday from 8:00 am to 5:00 pm.
On-Site Field Service
AV system field service varies from troubleshooting and lamp changes to re-programming a control system and upgrading equipment. To request on-site field service, contact the CompView office nearest you.
On-Site AV Staffing
CompView's AV staffing program is a great resource for busy IT departments which need a technical resource who is specially trained to support and troubleshoot audio visual systems. For more information, contact the CompView office nearest you.
Maintenance Programs
CompView's maintenance programs provide clients with ongoing support to ensure the audio visual system continues to operate at the optimum level. These programs include one or more of the following;
* Guaranteed response time for phone support
* Priority response on service calls.
* Annual preventative maintenance visit - cleaning and replacement of filters and lamps, inspection of cables and connections, updating firmware, and adjusting convergence to the original specification.
* Equipment loan
* Detailed service reports
For more information, contact the CompView office nearest you.